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FAQ

How many team members can I invite?arrow-icon
You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.
What is the maximum file upload size? arrow-icon
No more than 2GB. All files in your account must fit your allotted storage space.
How do I reset my password? arrow-icon
Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.
Can I cancel my subscription?arrow-icon
Yes! Send us a message and we’ll process your request no questions asked.
Do you provide additional support?arrow-icon
Chat and email support is available 24/7. Phone lines are open during normal business hours.